01Introduction
MJourney LLC ("MJourney", "we", "our", "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information you share with us through our website mjourneydxb.com, email correspondence, WhatsApp, and other channels of contact.
By using our website or contacting us, you agree to the practices described in this policy.
02What Information We Collect
We may collect the following categories of information:
- Contact information — your name, email address, phone number and company, when you fill in a contact form, send us an email, or message us via WhatsApp
- Booking information — when you book a discovery call via our calendar provider (Calendly), they collect and pass to us the information you provide (name, email, time slot)
- Project information — anything you choose to share with us about your business, hiring needs, training requirements or opening plans
- Technical information — basic browser, device and analytics data automatically collected when you visit our website (IP address, browser type, pages viewed, referring URL)
03How We Use Your Information
We use your information to:
- Respond to your enquiries and provide the recruitment, training or pre-opening services you've requested
- Schedule and manage discovery calls, meetings and ongoing engagements
- Send relevant information, proposals and reports you've asked for
- Operate, maintain and improve the quality of our website
- Comply with legal obligations and industry regulations
We never sell, rent or trade your personal data to third parties.
04Cookies & Analytics
Our website uses minimal cookies — only what's needed to remember your preferences (e.g. dismissing the cookie consent banner) and to understand basic site usage. We do not use intrusive tracking, advertising cookies, or third-party retargeting.
You can disable cookies in your browser settings at any time without affecting most of the website's functionality.
05Third-Party Services
We rely on a small number of trusted third-party services that may receive your data when you interact with us:
- Calendly — when you book a discovery call. Calendly's privacy policy
- Web3Forms — to deliver website form submissions to our inbox. Web3Forms's privacy policy
- WhatsApp — when you contact us via WhatsApp. WhatsApp's terms apply
- Google Fonts & Font Awesome — to render typography and icons
06Discretion & Confidentiality
Discretion is part of our service. Information shared with us about your business, your hiring needs, your team, your candidates or your opening plans is treated as strictly confidential. We do not publicly disclose client names, search details, or candidate information without explicit written consent.
This applies to candidates as much as it does to clients — we never share a candidate's profile or identity with a third party without their permission.
07How Long We Keep Your Data
We retain your information only for as long as is necessary for the purposes described in this policy, unless a longer period is required by law (for example for accounting or compliance purposes). Upon written request, we will delete personal data we hold about you, subject to legal exceptions.
08Your Rights
If you are based in the UAE, the European Union or the United Kingdom, you have specific rights regarding your personal data, including the right to:
- Access the information we hold about you
- Request correction or deletion of your information
- Restrict or object to certain types of processing
- Receive a copy of your data in a portable format
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please email us at Contact@mjourneydxb.com.
09Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The "Last updated" date at the top of this page indicates the most recent revision. Continued use of our website after a revision means you accept the updated policy.
11Contact Us
For any privacy-related questions, requests or concerns, please contact:
MJourney LLC
Dubai, United Arab Emirates
Contact@mjourneydxb.com